Jeff Heenan-Jalil is the senior vice president and global head of Health Business for Wipro Limited, where he is responsible for the business unit’s profit and loss, strategy, and operations. Jeff has more than 22 years of global diversified experience acting as a change-agent for IT services businesses. Outside of Wipro, he is a board member of Digital Square, an organization that aims to empower countries to develop sustainable national digital infrastructures. In 2013, Jeff was placed among the Top 50 in the Global Telecoms Business — Power100 Rankings. The views expressed in this article are Jeff's, and his employer does not subscribe to the substance or veracity of Jeff's views.