Megamonde and Total Energy Inaugurate a Service Center in Ouagadougou

The industrial and commercial company Megamonde, specialized in the sale of motorcycles, offers new services to all motorcycle users. It is a service of general revision of motorcycles, including oil change and washing. This service center called “Mega Express” is open to all without distinction, in a friendly setting with refreshing drinks, with a team available and welcoming. And all this for a price of $6 (4,000 CFA francs).

The company has also launched another service called “Mega+” which offers twelve months of oil change and comprehensive insurance to customers, for a price of $79 (48,000 CFA francs).

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Total Energy and Megamonde are joining forces for the benefit of their customers

These services are implemented in partnership with Total Energy. “Mega express” and “Mega+” were launched this April 15, 2022. According to Joel Yaméogo, Deputy Director General of Marketing and Communication of Megamonde, this partnership between Total Energy and Megamonde is a natural collaboration, because it goes without saying that as respective leaders in hydrocarbons and motorcycles, the two companies get together. This partnership is also justified by the fact that both companies, explains Joël Yaméogo, have almost the same vision; that of offering better services to their customers. “We also noticed that at Total Energy as well as at Megamonde, quality service is a point of honor and we decided to join forces. And that is why we have created this service center which will have a progressive evolution”, continues the Deputy General Manager of Communication.

As for the representative of Total Energy, the head of the Lubricants Department, Ahmed Tapsoba, he said that it is a partnership that has been thought for a long time and which consists in distributing their products on the points of oil change and maintenance of Megamonde. And this will consist of deploying all their technology, lubricants, and all the other elements that are needed, in Megamonde’s garages for the benefit of users. “In addition to this first maintenance service, there are three other garages where this deployment will also be done,” said Ahmed Tapsoba.

Regarding the service center “Mega Express” itself, Joel Yaméogo stressed that its establishment is justified by the observation that some customers invest more than $658 (400,000 CFA francs) in the purchase of a machine and go “under the trees to change the oil for $1.65 (1,000 francs). That is detrimental, both upstream and downstream, he emphasized. “This is also detrimental to us, because in terms of durability, the motorcycle will not last and they incriminate us by saying that they are poor quality motorcycles. Which is completely untrue. It is therefore to address this problem that we offer a service worthy of the name to allow customers to maintain their motorcycles in the best conditions of reception and service,” he said.

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(Featured image by Skica911 via Pixabay)

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First published in lefaso.net, a third-party contributor translated and adapted the article from the original. In case of discrepancy, the original will prevail.

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