Revolut Updates Crypto Rules for Deposits and System Errors

Fintech company Revolut is updating the terms and conditions for its crypto products and the Revolut X trading platform, introducing new rules for crypto deposits and system errors.

The changes regarding the automatic return of certain incorrect crypto deposits have been effective since July 8th, 2026, while new rules for technical errors and system malfunctions will apply from August 10th, 2026.

Revolut Introduces Automatic Returns for Selected Crypto Deposit Mistakes

Users do not need to take any action and can close their crypto account free of charge before the changes take effect if they do not agree with the updated terms.

Previously, cryptocurrencies sent through unsupported token or network combinations could be permanently lost. Under the new rules, selected incorrect transactions on Revolut will be reviewed and, where possible, automatically returned to the original sender’s address. Revolut states that any network fees related to the return will be deducted from the refunded amount.

New Procedures for Supported Tokens and Technical Issues

The automatic refund process will only apply to supported token and blockchain combinations. Assets that are completely unsupported by Revolut may still be lost if deposited incorrectly.

In cases where returning funds to the original sender address is not practical or technically possible, Revolut may allow users to provide an alternative destination address for the refund.

The main updates on Revolut include automatic returns for certain erroneous crypto deposits, the deduction of network fees from refunded amounts, and new procedures for handling orders affected by system malfunctions.

Revolut’s changes aim to provide additional protection for users making crypto transfers, while still requiring customers to verify that they are using supported tokens and networks before completing deposits. The introduction of automated returns addresses a common issue in crypto transactions, where mistakes can previously result in irreversible losses.

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