Digital economy: “Mondjossi”, the platform to bring craftsmen closer to their customers

The COVID-19 pandemic has profoundly affected the world of work, with the containment and quarantine of certain cities. In the search for solutions for the inclusive finance sector, the United Nations Capital Development Fund (UNCDF) has created “Mondjossi”, a platform that brings together clients and service providers, thanks to the support of the Luxembourg Cooperation. 

The unified platform of the Ministry for the Development of the Digital Economy and the Post Office was launched on Friday, May 15th, 2020 in Burkina Faso, under the chairmanship of the Minister of Health, Pr Claudine Lougué.

Read more about the newly launched Mondjossi platform, to help craftsmen in Burkina Faso reach their clients and be the first to find out the latest financial news with the Born2Invest mobile app.

This unified platform had four sub-platforms, including “Mondjossi”

After this unified platform, UNCDF is now officially launching the “Mondjossi” platform, which already hosts about 800 users to date. This platform makes it possible to link the service offers of informal artisans with their potential users, according to Hermann Messan, UNCDF country manager.

According to Ounteni Ouoba, who presented the platform, “Mondjossi” is a marketplace for service provision. It brings together people who want to sell their services to customers on the Internet. According to him, the interested person registers as a craftsman or self-employed to be alerted in case of service orders in his specialty. The platform has two applications (one for service providers, the other for customers) and an administration panel. The service provider is an agent who is self-employed and can be geolocated. He can also be in need of financial support for small amounts or long-term loans.

Hermann Messan added that the platform also integrates mobile payment operators, microfinance institutions and insurance companies to guarantee financial transactions. For the time being, the platform only includes artisans in the informal sector and actors in the agricultural value chain. The idea, according to Hermann Messan, is to support them in order to take better advantage of economic opportunities. Later, the platform can be extended to all types of services in the economy.

Ounteni Ouoba informed that the platform is designed to be able to alert all those who are capable of performing the task requested by the client and who are in the client’s vicinity, thanks to the integrated geolocation system. The agent who has accepted the task is assigned to it. The system can also let the client choose the provider. After execution, the client can enjoy the work, with payment to be made through the same platform. Costs are harmonized for agents in the same business area. “Mondjossi” is available on the Google Shop or on the App Store. It is also available on the www.ledjossi.com website.

For the UNCDF country representative, one of the results of the Program to support the economic and climatic resilience of the people of Burkina Faso through financial and digital innovations (PARI) is the creation and consolidation of decent jobs that contribute to the formalization of MSMEs. That would enable them to seize economic opportunities and increase the potential of the agricultural sector through the use of digital innovations.

The IRAP Program is implemented thanks to the financial support of the Luxembourg Cooperation. The head of the Luxembourg Cooperation, Joseph Senninger, said that it is within the framework of this strict partnership that the “Mondjossi” platform has been realized.

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(Featured image by QuinceCreative via Pixabay)

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First published in lefaso.net, a third-party contributor translated and adapted the article from the original. In case of discrepancy, the original will prevail.

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