Banking channels are evolving through mobile banking apps, messaging payment and even wearable devices.
Here are the tech trends that could bring groundbreaking changes to businesses this 2019 and even the years to come.
What hotel convenience really means might be far from what you were led to believe.
Emphatic customer service agents that can place themselves in their customers' shoes are not born overnight. It does take time and effort to get a good...
To engage more customers into buying their products, many businesses now use smart marketing strategies which involve data mining and retargeting.
PSD2 comes out in January 2018 but there’s still a lot of questions that payment providers and merchants may have.
A high-touch customer experience is fast becoming ineffective and outdated.
Even with the utilization of chatbots in customer support, consumers still want to interact with another human to deal with more complicated matters.
When looking for the appropriate niche, or market, one thing is for certain: you want to avoid competing with large companies. This is why market analysis...
When it comes to what you charge for your services, make sure that there’s absolutely zero ambiguity. Be polite!