You can learn a lot of lessons from the actions and success of Amazon and founder Jeff Bezos.
Using social media to manage customer complaints may seem like a burden but the payoff is repeat business and happy customers.
In the airline industry, hospitality and tactfulness are important in initiating and maintaining good relationships with clients.
Striving for excellent quality when it comes to service is always a key to a good relationship with clients.
Making the perfect pitch to a customer requires research, persistence and rapport. We'll walk you through some strategies that can help you win a customer.
Smart salespeople know that the key to sealing a business proposal requires a crafty and effective pitch. Here are some mistakes to avoid when pitching.