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5 ways technology is changing the way we do business

Technology is evolving so quickly that what might be new and hot today, might be obsolete five years from now.

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5 ways technology is changing the way we do business

Imagine yourself in the 1950s. Work was done from 9-5 and was largely left at the office. Weekends were spent fishing and spending time with family. The world has changed exponentially since then – but nothing has changed at such a rate as technology.

Technology is growing, adapting, improving every day – fundamentally changing the way we live our lives. Have you ever stopped to think about all the ways in which it is changing the way we do business?

1. We are more connected than ever

For better or for worse we are more connected now than we have ever been before. You are more connected to your team, your suppliers, and your customers. From apps that allow you to reach everyone on your team at once to social media platforms that allow you to keep your customers and clients up to date with changing information – communication has gotten more frequent and more efficient.

2. We are always at work

On the heels of more frequent communication, business has evolved in a way that leaves us constantly working. Now, problems or opportunities arrive right in our inboxes or on our phones with the expectation for us to respond immediately. These increased expectations are resulting in a higher level of workplace related stress.

3. We know more about our customers

Back in the 50s, we knew our customers because we lived in their towns, we knew their families, we used their services. Since then, our population has grown so much that we can’t begin to know everyone on a personal level – but technology is beginning to do all of the “knowing”. Today we can find out easily what our customers’ interests are, their income level, their buying habits. This helps us to target our advertising better and get more bang for our advertising dollars.

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4. We keep our data off-site

Actually, in most cases, we keep our data in a cloud. The creation of cloud computing has really streamlined many aspects of business. Having our data available through the cloud means that business trips, off-site meetings, and even entire office moves can be completed seamlessly. It also provides us with a certain level of assurance that our information will not be easily lost.

5. We conduct business under a microscope

Everyone and every company has bad days. Sometimes our customers can walk away from a transaction feeling less than satisfied. In the past, this would simply be a hiccup that needed to be dealt with on a personal level. My how times have changed. Nowadays, that one unhappy customer can reach hundreds if not thousands of people with very little efforts. We always have to think about the way our actions can be perceived by the masses. We must always conduct business as though it is being broadcast live on television. This has helped many companies become more honest and open versions of themselves.

Technology is evolving so quickly that what might be new and hot today, might be obsolete five years from now. We must learn to grow and adapt in the same ways technology has.

DISCLAIMER: This article expresses my own ideas and opinions. Any information I have shared are from sources that I believe to be reliable and accurate. I did not receive any financial compensation in writing this post, nor do I own any shares in any company I’ve mentioned. I encourage any reader to do their own diligent research first before making any investment decisions.

I began my entrepreneurial career at 18 years old owning a franchise with a landscaping company. Over 8 years I grew my first business to a multi-million dollar business with over 10 managers, 80 staff and 25,000 customers and then sold it when I was 26. I then took up a position with the company I sold it to and proudly held the position of National Sales Director for the largest direct sales company in Canada servicing over 400,000 homes specializing in property beautification services. Then I had the idea for GoWrench Auto and knew I had to pursue it. We specialize in providing "Auto Repairs and More Right to Your Door" with certified mobile automotive technicians. In other words, we come to your home or work to fix your car and save you the time and hassle (and even some money!)  of bringing it in. I am very passionate about people, business, sales/business psychology, performance, and overall having great interactions with staff, customers, professionals and investors. I have meticulously studied business and sales to become the utmost and highest level performer and achiever in my field and continue to pursue knowledge in my business and personal life.

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