Fintech
Qonto Unveils AI Agents to Transform SME Financial Management
Qonto integrates AI across its platform, launching agents like “The Operator” to automate payments, invoices, and card management, and “The Analyst” to deliver real-time financial insights. All actions require user approval and security checks. The tools aim to save SMEs time, reduce manual work, and provide accessible, intelligent financial infrastructure for businesses.
AI is integrated into Qonto’s entire infrastructure, from customer service to software development. The company already operates an AI support bot, an AI localization agent, and an AI risk agent.
Customers could then directly task the AI ”The Operator” within the app to handle tasks that previously required navigating multiple screens or manually entering data.
Qonto explains the AI agent’s functionalities in a press release:
Card creation: Virtual or physical cards are created on request, including individual spending limits.
Batch payments: The AI agent uploads up to 50 supplier invoices in a batch; it reads the payment details and creates ready-made transfer drafts for approval.
Scheduled transfers: Payments for a specific date can be requested via chat. The agent sets them up and executes them after approval.
Invoice creation and dispatch: The AI creates invoices and sends them directly.
As Qonto emphasizes, every financial transaction requires user confirmation and two-factor authentication. Only then is the transaction authorized.
Closing the infrastructure gap for SMEs
With its AI agent “The Analyst,” Qonto is introducing an assistant that translates transaction data into concrete insights, eliminating the need for manual reports or Excel spreadsheets. According to Qonto, the specific functionalities are:
Answering questions: Generates direct answers based on transaction data; example: “How much did I spend on marketing last year?”
Spending analysis: Breaks down spending by categories, such as marketing and recipients or suppliers, over freely selectable time periods.
Time-based trend: Shows changes in expenditure over specific time periods.
Data exports: Creates filtered transaction lists, for example by amount, period or specific payees.
According to Qonto, SMEs currently spend up to eight hours per week on financial management. The FinTech company offers the necessary financial infrastructure to remain competitive in an AI-driven economy.
“Europe’s 26 million SMEs don’t have AI teams, but they still deserve a smart financial infrastructure. That’s exactly what we’re building. Soon, spending hours reconciling transactions or chasing after missing invoices will seem just as outdated as calling the bank to check your balance. That’s how Qonto becomes a proactive partner: no longer just an administrative tool, but a financial system that works for SMEs before they even need it to,” said Steve Anavi, co-founder and president of Qonto
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(Featured image by Adeolu Eletu via Unsplash)
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First published in IT Finanzmagazin. A third-party contributor translated and adapted the article from the original. In case of discrepancy, the original will prevail.
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