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Travelers are hoping new legislation would address some of their pain points as most of today's laws still favor businesses.
For some travelers, the Federal Aviation Administration’s decision to ground the Boeing 737 Max 8 last week caused a minimum of disruptions to air travel.
Linda Robinson's VRBO rental is unreachable after the road washes away during a storm. But is her booking protected by the company's "book with confidence" guarantee?
This year, the Aviation Consumer Protection Division has issued only 16 consent orders worth $1.8 million in civil penalties.
Mulvaney is risking the protection of consumers with his desire of shutting down the database for complaints of consumers regarding financial companies.
With fewer fines imposed this year, are airlines services improving or does DOT need to step up its inspection?