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Linda Robinson's VRBO rental is unreachable after the road washes away during a storm. But is her booking protected by the company's "book with confidence" guarantee?
When Thomas Stack books a hotel room, his online agency fails to disclose an important mandatory surcharge. What happened to this Hotwire resort fee?
After Marvin Herman's TripAdvisor vacation rental is canceled, he can't find a suitable replacement. Does TripAdvisor owe him anything?
When traveling abroad, you may find yourself in a "plug horror" situation. Here are some tips on how to find the right adapters and converters.
Sonia Strauss entrusts her sofa to Miller Mills Decorating in Delray Beach, Fla., for an upholstering job. Then the furniture disappears.
Not everything you read in online reviews is true. Here’s how you can spot fake reviews and how to know if you can trust a review.
This year, the Aviation Consumer Protection Division has issued only 16 consent orders worth $1.8 million in civil penalties.
When Davy Bass tried to book a rental car through AutoSlash, he’s redirected to Priceline. What happens next surprises him.
Holiday travel can be inconvenient when everyone seems to be all on the road and at the airports. Avoid these common mistakes to enjoy your trip...
Road trips can be fun, and since it’s the season of giving, consider gifting a few of these car gadgets that could be lifesavers.