How can entrepreneurs can utilize chatbots in their e-commerce business? Here are some of their pros and cons.
Technology is helping small businesses grow, but with growth comes more demand for personalized customer service experiences.
Travel bots are major game changers in the airline industry. Ticket and hotel bookings, flight queries and itineraries have become automatic and convenient.
A chatbot is a useful online business tool, which can help boost your business through automated and direct engagement with your customers.
Personalized service is trending among hotel and travel industries. One reason for this is a quick customer response, thanks to Facebook's Messenger.
Even with the utilization of chatbots in customer support, consumers still want to interact with another human to deal with more complicated matters.
Chatbots can help companies become more efficient in responding to customer and employee queries, scheduling meetings and managing projects.
Chatbots are paving the way for a more dynamic, automated and monetized marketing as they are able to delve into the preferences and habits of customers.
While machines have been replacing workers for decades, many white collar workers have only recently faced replacement in favor of A.I. technologies.