Quality sells. Some of the most successful companies have customers service built into their DNA.
Personal branding existed long before social media and the Internet and the primary marketing strategy for oneself was and still is public speaking and content authoring.
Data doesn’t create meaning. We do. The executive needs to be far more than a data analyst. He should constantly strive to see the world from...
Rather, their breakthrough ideas came from seemingly insignificant behavioral observations they’d made while interacting with friends, family members, colleagues, or strangers.
The Internet moves a library of information from professionals who experience such encounters on a regular basis, such as mechanics diagnosing vehicles, to consumers who have...
We’ve come to rely on BIG Data to understand the emotions of our most important asset — our customers — but cracks have begun to appear...