Using social media to manage customer complaints may seem like a burden but the payoff is repeat business and happy customers.
Useful tips on how to make sure that your products always get a customer review. Learn to gain positive word of mouth to acquire and retain...
Emphatic customer service agents that can place themselves in their customers' shoes are not born overnight. It does take time and effort to get a good...
Don’t be trapped by a job, a paycheck, the economic conditions or a company, any more than you have to be.
The success of a business is heavily affected by its marketing plans and strategies.
Promoting your restaurant without draining your finances is important to its success.
Naming a restaurant should not be done carelessly and should be well-thought out.
Lying is a toxin that poisons the relationship between businesses and consumers.
There's no shortage of consumer mistakes we do during the warm months.
Starting a Facebook site and putting up a few pictures on Instagram is no longer enough.