Many travelers suspect travel companies are censoring their reviews by removing the negative ones. TripAdvisor has been reported to have deleted several reviews. Some had notes...
When Thomas Stack books a hotel room, his online agency fails to disclose an important mandatory surcharge. What happened to this Hotwire resort fee?
It's one thing to review comments from your guests, but it's another thing to thoughtfully listen to their suggestions to improve your hotel service.
What hotel convenience really means might be far from what you were led to believe.
Travelers have observed the lack of trash cans in some hotel rooms. Here's why this is becoming a trend.
Like any sector, the travel industry aims to maximize profit and achieve growth. However, with unfair rules, travelers cry out for justice.
Many travelers are considering booking direct because of the hotel's perks they could get.
Tips are supposed to be given when the service a customer received is exceptional, but automation makes them mandatory now.
Metropole Marketing wants to reconstruct and transform Adolf Hitler's abandoned resort into a destination for tourists.