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A high-touch customer experience is fast becoming ineffective and outdated.
Even with the utilization of chatbots in customer support, consumers still want to interact with another human to deal with more complicated matters.
Would you trust the Terminator to tell you where to see the best sunset on the Amalfi Coast?
When you sign an agreement with a management company, you will establish a management fee for running the property.
Hotels spend millions of dollars getting to know their customers.
Whether you are a seasoned investor looking to try a new robo-advisor, someone skeptical about robo-advisors in general, or an investing newbie without much money to...
While machines have been replacing workers for decades, many white collar workers have only recently faced replacement in favor of A.I. technologies.
When it comes to what you charge for your services, make sure that there’s absolutely zero ambiguity. Be polite!
Taking full advantage of the benefits offered by social media goes beyond customer service. You can also leverage the social media ad targeting data the networks...